🚀 Updates

AI Lead Score and Phone Scripts AI Lead Score assigns each lead an intelligent score based on behavior and engagement signals, helping teams...

Call Flow Editor The Call Flow Editor provides a visual interface for building and editing call routing logic without touching code. Phone Tools...

Qualified Leads in Chats Report The Chats Report provides visibility into chat volume, AI assistant containment, and agent handling over any selected...

Lead Duplicate Finder and Merge Wizard A new lead duplicate finder identifies duplicate records in the database by matching phone numbers and other...

Credit Tracking and Emoji Shortcuts A new Credit Usage Report page provides a clear breakdown of how credits are being consumed across SMS, calls, and...

Automatic Spam Blocking When a lead is tagged as spam, Voizee now automatically adds that phone number to the VoIP blocklist — no manual...

Speaker-Split Transcription Voizee now supports Soniox as an alternative AI transcription provider. Soniox specializes in diarization — the ability...

API Integration, Call Recordings, and Call Metadata Voizee now connects with 3CX via API, enabling businesses already running 3CX phone systems to...

Call Transcripts, AI Call Summary, and Transcripts Report Every call can now be automatically transcribed and summarized by AI, so teams spend less...

The AI voice assistant now supports custom prompt configuration, giving full control over how the assistant introduces itself, handles objections, and...

Enhanced performance and usability when assigning or removing tags from multiple leads at once, making large-scale lead organization faster and more...

Voizee now allows you to choose where Follow Up Boss app messages are delivered. You can route messages either to the Team Inbox or directly to a...

Email Preview in Lead Card: Added the ability to preview email content directly in the lead card, along with delivery statuses such as delivered,...

AI Assistant Jobs allow workflows to automatically run AI tasks in the background. When triggered by events like a new lead, call, or chat, the AI can...

Lead Duplication Check: Added a new duplicate detection system that checks leads by phone number and email, with phone number taking priority when...

Yes/No Branch Node: Added a new workflow node that allows actions to branch based on a Yes/No condition, making automation paths more flexible. Remove...

Welcome Screen: Added a new welcome screen with quick action buttons and simplified navigation for faster access to key features. Email Campaigns:...

Lead Import: Tags can now be applied to duplicate leads during file imports. Leads Page: Lead names are now clickable, allowing quick access to the...

Dashboards Fixed several front-end issues to improve overall stability and usability. Leads Page: Improved mass tag assignment and removal for faster...

We’ve released the new Lead Card feature in Voizee—your central hub for viewing all lead activity and communication in one place. The Lead Card...